Safe Working at Heights

This course provides learners with the knowledge and understanding of safe working practices when operating at height.

Duration
1 day
Topic
Working at Heights
Next session
27 Oct 2026 · 13 dates
Safe-Working-at-Heights.webp

At a glance

Course details

Duration: 1 day
Unit Standards:

Unit #   Name Level 
Credits  
17600 Explain safe work practices for working at heights  3 3

Overview

Safe Working at Heights course overview

Every day across New Zealand, workers carry out tasks at height using ladders, EWPs, and scaffolding. It only takes a split moment for something to go wrong, with consequences that can have a lasting impact on someone’s life. This Safe Working at Heights course builds the knowledge and understanding required to safely plan and carry out work at height.
 
We don’t treat working at height as a compliance exercise. Instead, our industry-experienced trainers focus on helping learners understand how to identify hazards, apply the hierarchy of controls, and determine the most suitable systems for the task—whether that is fall arrest, scaffolding, or mobile elevating work platforms (MEWPs). The course also reinforces how to interpret and apply legislative requirements in a practical way that supports safe decision-making on site.
 
IMPAC’s focus is on building practical capability so workers and supervisors can approach working at height as a planned and controlled activity. Participants step back into the workplace equipped to identify risks, select appropriate controls, and ensure work is carried out safely.

Curriculum

What you'll cover

This course is designed for:
  • Construction and maintenance workers who carry out tasks at height as part of their role.
  • Roofers, scaffolders, painters, electricians, and other tradespeople working above ground level.
  • Warehouse and logistics personnel who use elevated work areas or access equipment.
  • Supervisors and team leaders responsible for overseeing height work activities.

Our approach

+IMPAC's Safe Working at Heights training approach

This Safe Working at Heights course focuses on the decisions that need to be made before anyone leaves the ground. Learners work through trainer-led discussion, practical examples, and realistic scenarios that show how height-related risks build up, where controls commonly fail, and what good planning looks like in day-to-day work.
 
The course gives people a chance to compare the systems used for different height tasks, including ladders, scaffolding, mobile elevating work platforms, and fall arrest methods. Rather than staying at the level of theory, the learning is grounded in how workers and supervisors identify hazards, weigh up control options, and choose an approach that is fit for the job in front of them.
 
By the end of the day, participants should be better placed to recognise when work at height needs tighter planning, stronger controls, or a different system altogether. That makes the training useful not just for gaining the unit standard, but for making safer calls back on site.

Format

Course format and duration

This course is delivered over one day.

Training is available in person nationwide for in-house delivery, with public courses offered face-to-face in Auckland, Christchurch, and Hamilton, or as a pre-recorded webinar.

Upcoming sessions

Public courses – Book now

eLearning

Complete online at your own pace.

$155.00 excl. GST

Want to discuss running Safe Working at Heights at your organisation?

Enquire now

FAQ

Frequently asked questions

This course is suited to people who work at height themselves and those who oversee that work. That includes construction and maintenance workers, roofers, scaffolders, warehouse and logistics personnel, tradespeople such as painters and electricians, and supervisors or team leaders responsible for planning or monitoring height-related tasks.

Workers carrying out tasks at height need the knowledge and skills to work safely, with the level of training depending on the task, equipment, and risks involved. Under the Health and Safety at Work Act 2015, PCBUs must ensure workers are trained, supervised, and competent for the work they carry out. This training supports safe planning, hazard identification, and fall risk control when working at height.

Yes, learners need written and spoken English equivalent to NCEA Level 1 (Year 11) or an IELTS score of 5.5 or higher to follow the course content and complete the assessment. If a learner may need additional support, please contact our team before enrolment to discuss available support options.

This course is available face-to-face or as a pre-recorded webinar, depending on the delivery option selected and workplace training requirements.

Yes, this course is available as a public course, for in-house delivery, and as an eLearning option. This gives organisations flexibility to choose the delivery format that best suits their workers, scheduling requirements, and operational needs.

The course runs for 1 day, allowing time for theory, practical height safety activities, and assessment requirements.

Yes, this course includes one on-course assessment to confirm learners understand the safe work practices covered during training.

Yes. Learners who successfully complete the assessment are awarded NZQA Unit Standard 17600, which covers safe work practices for working at heights.

IMPAC recommends refresher training at least every two years to help workers maintain safe working practices, hazard awareness, and confidence working at height. Some workplaces, clients, or industry requirements may require more frequent refresher training depending on site risks and the nature of the work being carried out.

No, NZQA unit standards do not expire from a learner’s Record of Achievement. However, workplaces may still require refresher training where work methods, equipment, or site risks change to help ensure safe working at height practices remain current.

Please bring the following to training:

  • Closed footwear
  • A driver’s licence or another form of photo identification

For public face-to-face courses, morning tea and lunch are provided. If you have dietary requirements such as allergies, vegan, or gluten-free needs, please let IMPAC know at least two working days before training. Please note that dietary preferences cannot be accommodated.

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

You can access IMPAC’s LMS by clicking here.

You can reset your username and password by clicking here and entering your email address.

Pricing depends on the delivery method.

In-house: $3000 + GST for up to 12 persons OR $3500 + GST for up to 14 persons.

eLearning: $155 + GST per person.

Continue learning

Further study options

If you’re continuing your learning journey in health and safety, this course can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).

This course is a elective module within the programme, allowing you to build on your existing training while working towards a recognised qualification over time.  Browse all Working at Heights training courses.

This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Working at Heights category.
 
This course also sits well alongside Basic Heights - Harness Training, Height Safety Systems, and Permit Receiver.

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