Working at Heights Refresher

This course refreshes learners’ knowledge of work-at-heights unit standards to ensure compliance with current legislation and informs them of changes in best practices or equipment.

Duration
1/2 day
Topic
Working at Heights
Next session
30 Oct 2026 · 24 dates
Working-at-Heights-Refresher.webp

At a glance

Course details

Duration: 1/2 day
Unit Standards being refreshed:

Unit #   Name Level 
Credits  
15757 Use, install and disestablish temporary proprietary height safety systems when working at height  3 4
17600 Explain safe work practices for working at heights  3 3
23229 Use safety harness system when working at height  3 4
25045 Employ height safety equipment in the workplace  3 4

Overview

Working at Heights Refresher course overview

Over time, working at height can become routine. Familiarity can lead to shortcuts, reduced attention to detail, and a drop in how controls are applied. This Working at Heights Refresher course revisits the knowledge and skills required to safely plan and carry out work at height.
 
We don’t treat refresher training as something to rush through just to renew a certificate. Instead, our industry-experienced trainers focus on reinforcing the critical elements that can slip over time, including risk assessment, equipment inspection, correct fitting, and the application of controls. The course also revisits emergency planning, permit requirements, and legislative responsibilities to ensure learners remain aligned with current best practice and the Health and Safety at Work Act 2015.
 
IMPAC’s focus is on ensuring workers maintain a high standard of performance when working at height. Participants step back into the workplace with refreshed knowledge and a renewed focus on applying controls correctly, identifying risks, and ensuring work is carried out safely.

Curriculum

What you'll cover

This course is designed for:
  • Workers who regularly carry out tasks at height and need to refresh their knowledge and practical application of controls.
  • Industrial workers, supervisors, and facility maintenance staff involved in day-to-day work at height activities.
  • Safety officers, health and safety personnel, managers, and compliance officers responsible for safe systems of work.
  • Organisations wanting experienced workers to revisit risk assessment, equipment checks, emergency planning, and permit requirements for height-related tasks.

Our approach

+IMPAC's Working at Heights Refresher training approach

Our working at heights refresher training is designed to bring experienced learners back to the decisions and checks that matter most on the job. Rather than repeating theory for the sake of it, the session focuses on the points where standards often slip over time: identifying hazards properly, choosing and applying controls, checking equipment condition and fit, and knowing what needs to happen before work starts.

Learners work through practical scenarios and trainer-led discussion that reflect real workplace pressures, including routine tasks, changing conditions, documentation requirements, and emergency planning. The training reconnects learners with the practical application of the height safety knowledge they already use at work, while reinforcing how permits, legislative duties, and notification requirements relate to the task being carried out.

Format

Course format and duration

This course is delivered over half a day.
 
Training is available in person nationwide for in-house delivery, with public courses offered in Auckland, Wellington, and Christchurch, or as a pre-recorded webinar.

Upcoming sessions

Public courses – Book now

eLearning

Complete online at your own pace.

$200.00 excl. GST

Want to discuss running Working at Heights Refresher at your organisation?

Enquire now

FAQ

Frequently asked questions

This course is best suited to people who already work at height and need to refresh their capability, judgement, and safe work habits. That includes industrial workers, supervisors, facility maintenance staff, safety personnel, compliance officers, and managers involved in planning or overseeing height-related work.

Many workplaces use refresher training to help workers maintain safe working at height practices and keep their knowledge current. While there is no fixed legal refresher requirement, PCBUs still need to ensure workers remain competent and capable of carrying out height work safely. Refresher training is commonly used to support ongoing competency and safe performance at height.

Yes. This refresher is available face-to-face or online as a pre-recorded webinar, allowing learners to complete refresher training in the format best suited to their workplace requirements.

The refresher course runs for half a day, reinforcing practical working at heights knowledge, equipment use, and hazard controls.

Yes, this course includes one assessment to confirm learners still understand key requirements around risk assessment, controls, equipment use, and safe work at height.

Yes, the course includes a practical component so learners can revisit correct and safe use of equipment used for work at height tasks. Practical refresher training helps confirm that inspection, fitting, and safe use practices are still being applied correctly on the job.

This refresher course supports continued competency in working at heights activities linked to NZQA Unit Standards 15757, 17600, 23229, and 25045. Learners refresh the standards relevant to the type of height work they carry out.

No, NZQA unit standards are not awarded again on completion of this refresher course. It is designed for learners who already hold the relevant working at heights unit standards and need to refresh their safe working at height knowledge and practical skills.

IMPAC recommends completing refresher training at least every two years to help workers maintain safe working practices, equipment awareness, and confidence working at height. Refresher training may also be needed where equipment, procedures, or workplace risks change.

Learners who pass the refresher assessment will receive an updated IMPAC Certificate of Competency covering the unit standards they currently hold.

Yes, this course is available for both public and in-house delivery. In-house refresher training can help organisations maintain consistent expectations around planning, controls, and safe work practices across teams.

Please bring a driver’s licence or another form of photo identification to training.

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

You can access IMPAC’s LMS by clicking here.

You can reset your username and password by clicking here and entering your email address.

Pricing depends on the delivery method.

In-house: $2350 + GST for up to 14 persons.

eLearning: $200 + GST per person.

Continue learning

Further study options

If you’re continuing your learning journey in health and safety, the unit standards you already hold can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).

This refresher course supports you to revisit and apply that knowledge in practice, helping you maintain capability while continuing to work towards a recognised qualification over time. Browse all Working at Heights training courses.

This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Working at Heights category.
 
This course also sits well alongside Mobile Elevated Work Platforms, Permit Receiver and Safety Observer.

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