Risk Manager

Risk Manager: Comprehensive risk management software

A massive safety manual sitting on a shelf is an operational liability; a digital replica of that same unread manual is even worse. If you are using your health and safety system simply to record data after an event has already happened, you are operating a digital filing cabinet for dead paperwork. To genuinely protect your workforce and your executive team under the Health and Safety at Work Act 2015 (HSWA), you need an active, dynamic engine that forces accountability and pushes critical actions to the frontline.

At IMPAC, we deliver exactly that. Risk Manager is our premier, highly customisable risk management software, engineered specifically for complex New Zealand workplaces. It moves your organisation away from static spreadsheets and reactive reporting, delivering the sophisticated foresight required to manage your critical risks without strangling your business in red tape.

A tailored solution for modern businesses

We fundamentally reject the idea that managing health and safety should be an administrative nightmare. Risk Manager provides a high-value, web-based best practice framework that adapts flexibly to your unique operations.

It is designed for rapid benefit realisation. Because the interface is intuitive and user-friendly, staff require very little training to get started. The system streamlines the sourcing and inputting of information, driving standardisation across your sites. Instead of being bogged down in the minutiae of data entry for minor paper cuts, your leadership team receives high-quality, actionable reports that allow them to make swift, commercial decisions regarding the physical controls keeping your people alive.

Core modules: Flexible and integrated

Risk Manager utilises a powerful modular approach. You can pick and choose the exact modules your business needs today, with the complete flexibility to add, customise, and expand your framework as your operations grow.

Our core modules include:

• Action Management: The engine room of the system. It assigns tasks, sends automatic reminders, and uses powerful push reporting to ensure critical controls and audit non-conformances are actively addressed, not just noted.
• Incidents and Sensitive Events: Streamlines the capture of incidents and hazards while providing powerful workflows that prompt correct investigations. The Sensitive Events module provides a secure, customised platform to confidentially report psychological distress, bullying, or harassment.
• Operational Hazard and Risk: Replaces static hazard registers with online, dynamic tracking. It auto-generates review reminders to ensure physical control measures remain current, directly supporting HSWA 2015 compliance.
• Contractor Management: Takes the pain out of managing your supply chain by tracking pre-qualifications, site-specific safety plans, and insurance statuses to ensure your overlapping PCBU duties are met.
• Training, Competency and E-learning: Manages occupational licences and competencies, sending automated refresher reminders and allowing you to test understanding via online inductions.
• Audits and Obligations: Manages internal auditing schedules, records results, and tracks environmental consents and permits, linking non-conformances directly into the Action Management module for immediate resolution.
• Safety Plans: Saves time by allowing teams to quickly build site-specific safety plans using a "hazard picker," adding local controls to meet specific job requirements.

Real-world scenarios: Where static systems fail

When an organisation relies on manual administration, critical information falls through the cracks. The results are frequently catastrophic.

Imagine a critical risk—such as a bypassed machine guard—is identified during a routine site inspection. In a static system, the inspector writes this on a paper form or enters it into a spreadsheet. The form is emailed to a site manager, who is away on leave. The email gets buried, the action is never assigned, and the guard remains bypassed until an operator is severely injured.

Risk Manager eliminates this fatal administrative gap. If a critical hazard is logged, the system's automated workflows immediately escalate the issue based on predefined rules. It assigns an action, tracks its completion, and sends push notifications to senior management if the deadline is missed. It ensures a critical control cannot simply vanish into an inbox.

The IMPAC approach: Mechanics and the engine

A common and highly dangerous misunderstanding is that buying software automatically fixes a broken safety culture. It does not. If your internal processes are bloated with red tape, digitising them will only speed up the bureaucracy.

At IMPAC, our software is the high-performance engine, but our Health and Safety Advisory team acts as the mechanics. We leverage our 20+ years of industry expertise to ensure the underlying safety process design is flawless. Based on our rigorous Identify > Assess > Control > Monitor framework, we help you strip away the administrative clutter before you configure the software. We define what "good" looks like: staff taking ownership of hazards, highly visible data for the governance board, and an uncompromising focus on verifying physical critical controls on the floor.

Integrating risk management software into your operations

Because Risk Manager is an integrated business solution, its underlying architecture allows it to be used far more widely than just for health and safety. The API access and customisable configurations mean the software can seamlessly integrate into your broader operational framework, managing quality, environment, and compliance without requiring your staff to log into five different systems.

Ready to deploy a system that drives real action? Request a tailored demonstration of Risk Manager or contact IMPAC’s technical support team today to discuss your organisation's specific configuration needs. Stop managing paperwork and start managing critical risk.

The benefits of Risk Manager

• Improved safety processes and as a result – Enhanced Safety Performance
• Development of a learning culture which reduces Asset and Process Losses
• Human resource (time) savings
• Integrated, effective management systems
• Best practice safety processes
• Improved visibility of compliance requirements
• Provision of Assurance so you can satisfy due diligence requirements
• Legislative Compliance and conformance with national standards (4804, 4360, ISO 31000, ACC WSMP)
• Improving Internal Processes