Contractor Management and ISO Standards Training

Practical, real-world training for managing overlapping duties, multi-PCBU worksites, and implementing robust health and safety management systems.

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Under the Health and Safety at Work Act 2015 (HSWA), PCBUs cannot contract out of their duty of care. Where multiple businesses operate at the same workplace, they must consult, cooperate, and coordinate to manage overlapping risks. IMPAC's contractor management, auditing, and ISO programmes give your leaders the practical capability to oversee contractors and implement internationally recognised safety frameworks without strangling the business in red tape.

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IMPAC Training

Category overview

Handing a contractor a site map and a generic safety manual won't protect your people or your operations. When multiple businesses operate in the same space, assuming the other team has health and safety sorted is exactly how critical risks slip through the cracks. A safety system on paper means nothing if it cannot be practically applied and audited on the ground.

At IMPAC we are practitioners, not theorists. With more than 20 years delivering health and safety education across New Zealand, our pathway from managing multiple PCBUs through to implementing ISO 31000 and ISO 45001 leaves dry, textbook-heavy lectures behind. Industry-experienced trainers guide your team through shared responsibilities, overlapping duties, and rigorous auditing using collaborative, scenario-based learning.

We empower your managers, procurement teams, and auditors with the quiet, competent confidence to navigate prequalification, align differing safety standards, and execute effective health and safety plans — so every contractor gets the job done and gets home safely.

Key Focus Areas

What this training covers


Managing overlapping duties (Multiple PCBUs)

Clearly define responsibilities, navigate shared PCBU obligations, and implement contractor management processes that work on site rather than just satisfying a procurement checklist.

Health and safety auditing

Plan, conduct, and document Health and Safety Management System (HSMS) audits that identify critical gaps and systemic non-compliance before they lead to an incident.

ISO 45001 & ISO 31000 implementation

Translate dense international guidelines into actionable workplace applications. Understand the core clauses, establish robust risk management frameworks, and embed them into daily decision-making.

Contractor Prequalification and safety planning

Master the practical tools required to evaluate external contractors, align them with internal safety standards, and develop comprehensive H&S plans for complex projects.

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Available Courses

Our Contractor Management, Auditing and ISO courses


Working with New Zealand's legal framework

Applicable safety regulations and standards

Managing external contractors and internal systems requires a clear understanding of the frameworks that guide them. Our training ensures your team can confidently navigate these requirements:

  • Health and Safety at Work Act 2015 (HSWA) — The primary legislation defining shared PCBU duties, specifically the requirement to consult, cooperate, and coordinate activities.
  • ISO 45001 — The international standard for Occupational Health and Safety Management Systems, providing a framework to reduce workplace risks.
  • ISO 31000:2018 — International guidelines for risk management, ensuring risks are systematically assessed, treated, monitored, and reported.
  • ISO 19011:2018 & WorkSafe SafePlus — Guidelines for auditing management systems and accurately measuring health and safety performance.

NZQA Unit Standards

Our pathway delivers nationally recognised, heavily vetted competency through the following NZQA unit standards:

  • US 17595 — Contractor management competency.
  • US 30270 — Health and safety auditing.
  • US 5619 — Workplace health and safety management.

Who Should Enrol

Industries and Roles

Project and Contract Managers

Professionals overseeing multi-employer worksites, ensuring contractors and sub-contractors meet unified health and safety expectations.

Procurement and Facilities Managers

Teams handling contractor prequalification, tender processes, and the ongoing management of external service providers.

Health and Safety Professionals

Coordinators and advisors building, implementing, or improving internal HSMS and strategic risk frameworks.

Internal and External Auditors

Personnel required to evaluate safety system effectiveness, monitor performance, and drive continuous improvement.


FAQs

Frequently asked questions

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Under the HSWA, when multiple PCBUs share a worksite, they share the duty of care. They must consult, cooperate, and coordinate their activities to manage overlapping risks. A business cannot simply contract out of its health and safety responsibilities.

ISO standards provide globally recognised frameworks for occupational health and safety and risk management. Implementing these guidelines helps organisations move beyond reactive compliance to build proactive, resilient systems that genuinely prevent harm and improve overall performance.

Yes. Our auditing and management system courses are highly interactive. We focus on translating technical clauses into practical application, teaching learners how to execute step-by-step audits, identify non-compliance, and document actionable improvements.

Both the engaging PCBU and the contractor PCBU hold responsibilities. Our Contractor Management training clarifies these shared obligations, providing the tools to effectively manage the relationship collaboratively from prequalification through to project completion.