Ākonga (student) Health and Wellbeing

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 covers all domestic and international tertiary learners at universities, Te Pūkenga, Private Training Establishments (PTE), and wānanga. The Code covers students who are studying online, offshore and/or in workplace-based settings.

The Code for learner wellbeing and safety sets out the roles and responsibilities of tertiary education organisations (TEOs) including IMPAC in promoting and supporting your wellbeing, development and educational achievement.

Under the Code, IMPAC will help you be:

- Safe, physically, and mentally.
- Respected and accepted for who you are.
- Supported in your learning and wellbeing.
- Connected with your social and cultural networks; and
- Able to have your say in decisions about services.

To read more about the code CLICK HERE:

IMPAC will endeavour to help support our ākonga (students) to stay healthy and keep safe where possible including sharing knowledge of community resources.

NZ Health System
Ministry of Health
- The Government’s principal advisor on health and disability, improving, promoting and protecting the health of New Zealander's

- Video overviews on the NZ Health System - in English

- ACC (Accident Compensation Corporation)

How to Find a Doctor OR DENTIST
- Healthpoint
Provides up-to-date information about healthcare providers, referral expectations, services offered and common treatments

- Urgent Medical Care
Provide up-to-date information about urgent medical care options available by location

- Guide to Public Hospitals

- Guide to Private Hospitals and Health Services

- Dental Care New Zealand
Provides a database registered oral health practitioners

- Publicly-Funded Dental Care

Maternity Services
- Pregnancy Support

- A Guide to Pregnancy Services

Family Violence Resources
- Are you okay (Family Violence)

- Directory of Women's Refuges
Women’s Refuge provide support and information when you’re dealing with violence in your life. Services include crisisline, safe house, advocacy and support, relocation help.

- Directory for Violence / Anger Support and Education
Includes organisations that provide programmes and educational training to help people with violence and anger management issues. Services for men, women, children and teenagers

Pet Refuge
Pet Refuge provide temporary shelter for pets from around New Zealand affected by domestic violence, keeping them safe while their owners escape abuse.

Mental Health, ADDICTION AND Emotional Support Services
Mental Health Support Groups

Family Support and Counselling

Directory of gambling support services

Services that are available via telephone 24/7:
Need to talk? 1737 – free call or text

The Depression Helpline 0800 111 757

Healthline 0800 611 116

Lifeline 0800 543 354

Samaritans 0800 726 666

Youthline 0800 376 633

Alcohol Drug Helpline 0800 787 797

Victim Support 0800 842 846

Cultural support
Directory of Kaupapa Maori Services
Kaupapa Maori means living through tikanga – emphasising Maori culture and values, while being inclusive of people from all ethnicities and backgrounds

Ethnic Support
Includes ethnic societies, cultural groups and trusts providing cultural, social and practical support.

General Personal Health and Wellbeing
Physical Activity
Healthcare Workers - Exercises and Maintaining Fitness and a Healthy Lifestyle
Nutrition and Maintaining a Healthy Diet
Asthma and Indoor Air Quality
Oral Health
Sexual Health Education and Keeping Safe Advice from Family Planning
Preventing Injury
Maintaining Healthy Sleep Patterns
Maintaining Healthy Levels of Stress