Verification of Competency

This course assesses workers to confirm that they are effectively applying the knowledge and skills they have been trained in or have acquired in the workplace.

Duration
1/2 day or 1 day
Topic
Safety Process
Verification-of-Competency-VOC.webp

At a glance

Course details

Duration: 1/2 day or 1 day

This course helps ensure that learners remain competent by conducting competency assessments. These assessments confirm that, post-course, knowledge and skills are effectively applied in the workplace. By completing this verification, organisations can ensure that correct procedures are consistently followed.

The course includes observation and verbal questioning, designed to have minimal impact on workplace operations. It may also identify any training gaps. Employers commonly use the VOC as part of return-to-work programmes or post-incident evaluations to ensure skills remain current.

Overview

Verification of Competency course overview

Over time, skills can degrade and procedures can drift, while confidence continues to grow. When confidence outpaces actual capability, organisations risk relying on performance that is no longer there. This Verification of Competency (VoC) assessment provides a practical way to confirm that individuals can safely and effectively apply their skills in the workplace.
 
This is not a standard training course. Delivered in-house and tailored to your operational environment, VoC assessments are designed around the specific tasks, risks, and expectations of your organisation. Our experienced assessors observe individuals carrying out their work and use targeted questioning to confirm understanding, ensuring that capability is demonstrated in practice, not just assumed.
 
IMPAC’s focus is on providing organisations with confidence that work is being carried out safely and to the required standard. The process identifies strengths, highlights any gaps, and supports targeted development where needed. Organisations receive clear, documented outcomes that confirm current capability and support ongoing safety and performance.

Curriculum

What you'll cover

This course is designed for:
  • Workers who need formal confirmation that they can still carry out a task safely and to the required standard.
  • Employees returning to work after time away from a role, or following an incident, where competency needs to be reassessed.
  • Individuals who have completed earlier training and now need their capability verified in the workplace.
  • Supervisors and managers responsible for confirming workers remain competent and continue following correct procedures.

Our approach

+IMPAC's Verification of Competency training approach

A verification of competency assessment is designed to confirm whether someone can apply their training safely and consistently in the work they are actually expected to carry out. IMPAC’s assessors observe people performing relevant tasks, ask targeted questions about the controls and procedures being used, and check that critical decisions are being made correctly in the moment.

Because verification requirements vary between workplaces and activities, the assessment stays closely connected to the specific task, equipment, hazards, permits, and procedures involved. The focus is on practical performance rather than theory alone, helping identify whether training is being applied consistently, where gaps may have developed over time, and whether further support or refresher training may be needed.

Assessments are carried out in a way that reflects normal work as closely as possible, so organisations receive usable evidence of current capability and workers receive direct feedback about their performance against workplace expectations.

Format

Course format and duration

This course is delivered over half a day or one day, depending on requirements.
 
Training is available in person nationwide for in-house delivery.

Upcoming sessions

Public courses – Book now

There are no public sessions scheduled at this time. Please contact us to arrange in-house training or to be notified when new dates are available.

Want to discuss running this course at your organisation?

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Safety Process category.
 

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