Forklift Refresher

This refresher course helps forklift operators and workplaces maintain compliance with industry certification standards.

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Duration: 3.5 hours
Topic: Machinery
Next session: 9 Jun 2026 · 6 dates

At a glance

Course details

Duration: 3.5 hours
Unit Standards being refreshed:

Unit #	Name	Level	Credits
10851	Operate a powered industrial lift truck (forklift)	3	7
18496	Demonstrate knowledge and skills for driving a forklift on a road for endorsement F	3	2

This refresher course helps forklift operators maintain compliance with industry certification standards. It updates learners on new legislation, addresses knowledge gaps, and emphasises driver safety and safe practices. Learners operate in line with the approved Code of Practice for Powered Industrial Lift Trucks (1995).

The VR simulation offers consistent and objective evaluations, exposing learners to scenarios that are otherwise impossible to replicate safely.

Overview

Forklift Refresher course overview

“I’ve been doing this for years” is a common mindset when operating a forklift. Over time, it can become easy to rely on muscle memory and let attention drift. This is where shortcuts develop, safe practices are overlooked, and risk increases. This Forklift Refresher course revisits the knowledge and skills required to safely operate a forklift and maintain a high standard of performance in the workplace.

We don’t treat refresher training as something to rush through just to renew a certificate. Instead, our industry-experienced trainers focus on reinforcing the critical elements that can slip over time, including pre-operational inspections, safe lifting practices, and correct shutdown procedures. The course also revisits legal responsibilities, including NZTA requirements for those maintaining an F endorsement, and aligns learners with current best practice and the Approved Code of Practice for Powered Industrial Lift Trucks.

IMPAC’s focus is on ensuring operators maintain safe and consistent operating standards. Participants step back into the workplace with refreshed knowledge and a renewed focus on applying controls correctly, identifying risks, and operating safely in a range of conditions.

Curriculum

What you'll cover

This course is designed for:

Experienced forklift operators who need to refresh safe operating practice and maintain day-to-day competence in the workplace.
Workers in warehousing, construction, manufacturing, and logistics environments where forklifts are used regularly.
Supervisors or team leaders overseeing forklift operations who need a clearer understanding of current safe operating expectations and operator responsibilities.
Organisations wanting operators to revisit pre-operational checks, safe load handling, road-driving requirements, and shutdown procedures before unsafe habits develop.

Our approach

+IMPAC's Forklift Refresher training approach

This course is delivered as a practical refresher, not a box-ticking review of old notes. Facilitators guide learners through the operating decisions that matter most on the job, using discussion, worked examples, structured practice, and VR simulation to revisit what safe forklift operation looks like in real workplaces.

The session focuses on the points where standards can slip over time: pre-operational inspections, load handling, lifting and stacking, hazard awareness, parking, shutdown, and the extra care needed when a forklift is driven on a road under an F endorsement. The VR simulator gives learners a consistent way to test judgement and decision-making in operating situations that would be difficult, impractical, or unsafe to recreate live before moving back into practical forklift operation.

Format

Course format and duration

This course is delivered over 3.5 hours.

Training is available face-to-face nationwide for in-house delivery, with public courses offered face-to-face in Auckland.

Upcoming sessions