Forklift Refresher
This refresher course helps forklift operators and workplaces maintain compliance with industry certification standards.
- Duration
- 3.5 hours
- Topic
- Machinery
- Next session
- 14 Oct 2026 · 7 dates
At a glance
Course details
Duration: 3.5 hours
Unit Standards being refreshed:
| Unit # | Name | Level | Credits |
|---|---|---|---|
| 10851 | Operate a powered industrial lift truck (forklift) | 3 | 7 |
| 18496 | Demonstrate knowledge and skills for driving a forklift on a road for endorsement F | 3 | 2 |
Overview
Forklift Refresher course overview
Curriculum
What you'll cover
- Experienced forklift operators who need to refresh safe operating practice and maintain day-to-day competence in the workplace.
- Workers in warehousing, construction, manufacturing, and logistics environments where forklifts are used regularly.
- Supervisors or team leaders overseeing forklift operations who need a clearer understanding of current safe operating expectations and operator responsibilities.
- Organisations wanting operators to revisit pre-operational checks, safe load handling, road-driving requirements, and shutdown procedures before unsafe habits develop.
Our approach
+IMPAC's Forklift Refresher training approach
This course is delivered as a practical refresher, not a box-ticking review of old notes. Facilitators guide learners through the operating decisions that matter most on the job, using discussion, worked examples, structured practice, and VR simulation to revisit what safe forklift operation looks like in real workplaces.
The session focuses on the points where standards can slip over time: pre-operational inspections, load handling, lifting and stacking, hazard awareness, parking, shutdown, and the extra care needed when a forklift is driven on a road under an F endorsement. The VR simulator gives learners a consistent way to test judgement and decision-making in operating situations that would be difficult, impractical, or unsafe to recreate live before moving back into practical forklift operation.
Format
Course format and duration
Upcoming sessions
Public courses – Book now
Want to discuss running Forklift Refresher at your organisation?
Enquire nowFAQ
Frequently asked questions
This course is for people who already operate forklifts and need to revisit safe operating practice. It suits operators in warehousing, construction, manufacturing, and logistics, as well as supervisors responsible for overseeing forklift operations and maintaining safe standards on site.
Forklift refresher training helps operators maintain competency and safe operating practices when using forklifts in the workplace. While there is no fixed national refresher interval under law, PCBUs still need to ensure operators remain capable of using equipment safely. Many workplaces, sites, and clients also expect refresher training to support ongoing operator competency.
You do not need an F endorsement to attend the course, but you do need one if you will be driving a forklift on a road. The refresher revisits the legal and practical requirements linked to forklift road use and F endorsement responsibilities.
Yes, learners will only be refreshed against the unit standards they currently hold. This refresher may apply to US 10851 – Operate a powered industrial lift truck (forklift) and US 18496 – Demonstrate knowledge and skills for the driving of a forklift on a road for endorsement F (forklifts).
The refresher course runs for approximately 3.5 hours, reinforcing safe operating practices, practical forklift operation skills, hazard awareness, and VR simulator exercises.
Yes, this course includes one assessment to confirm learners can still apply the key knowledge and safe operating principles covered in the refresher. VR simulation is also used to support consistent and objective evaluation.
No, this refresher course does not award NZQA unit standards. It is designed for learners who already hold Unit Standards 10851 and 18496 and need to refresh their forklift operating knowledge and practical skills.
IMPAC recommends completing forklift refresher training at least every two years to help operators maintain safe habits, operating knowledge, and hazard awareness instead of relying on muscle memory or outdated practice. Regular refreshers also help organisations maintain confidence in operator capability for safety-critical work.
Learners who pass the refresher assessment will receive an updated IMPAC Certificate of Competency covering the forklift unit standards they currently hold. This helps provide evidence of ongoing operator competency for workplace and site requirements.
Yes, this course is available for both public and in-house delivery. In-house refresher training can help organisations reinforce consistent operating standards, site expectations, and safe forklift practices across operators.
Please bring the following to training:
- Closed footwear
- A driver’s licence or another form of photo identification
Pricing depends on the delivery method.
In-house: $1750 + GST for up to 10 persons.
Public (face-to-face): $175 + GST per person.
What's next
Next steps
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