Managers Supporting Health & Safety Representatives (Pre-recorded Webinar)

This webinar is for managers, supervisors, and leaders who need to support Health and Safety Representatives effectively in the workplace. It is especially useful for people who influence consultation, worker participation, and the day-to-day response to hazards, concerns, and safety improvement activity.

Managers who work with HSRs need to understand how consultation, worker participation, and representative processes should operate in practice. While this exact training is not specifically prescribed by law, organisations commonly use it to help managers support HSRs effectively and strengthen workplace participation arrangements.

This course is delivered online as a pre-recorded webinar through IMPAC’s LMS. Managers can complete the training at their own pace while working through practical guidance on supporting HSRs and improving workplace consultation.

The pre-recorded webinar takes approximately 4 hours to complete, depending on the learner’s pace. Delivered online through IMPAC’s LMS, learners can complete the training at a time that suits them while covering practical approaches to supporting Health and Safety Representatives in the workplace.

Learners cover why workplace health and safety matters, who the duty holders are under the Health and Safety at Work Act 2015, and how worker engagement, participation, and representation fit together. The course also explains the role, functions, and powers of HSRs, along with practical communication and coaching approaches managers can use to support them effectively.

No, this course does not replace formal HSR training. It is designed to help managers understand how to support and work effectively alongside HSRs, while HSR-specific training remains focused on the representative’s own role, powers, and responsibilities.

Managers should revisit this topic whenever responsibilities change, HSR arrangements are introduced or updated, or consultation issues begin emerging in the workplace. Refresher training can be particularly useful following organisational change, role changes, or repeated breakdowns in communication and worker engagement.

Yes, this pre-recorded webinar includes a short quiz to confirm learners understand the key concepts covered in the course around supporting Health and Safety Representatives in the workplace.

To complete the quiz for this course, you'll need a government-issued photo ID and a working camera on your device. This course uses Asgard, a biometric identity verification tool built into IMPAC's learning system, which checks your ID against your face to confirm it's really you sitting the assessment. Because pre-recorded webinars can be watched anytime and from anywhere, this step helps ensure the certificate reflects who actually completed the training. Asgard discards your ID immediately after verification — it isn't stored in any system.

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

You can access IMPAC’s LMS by clicking here.

You can reset your username and password by clicking here and entering your email address.

The Managers Supporting Health & Safety Representatives pre-recorded webinar is $295 + GST per person.