HSR Stage 1 - 3 Refresher (Pre-recorded Webinar)

This course updates and refreshes the essential knowledge and skills Health and Safety Representatives (HSRs) need for their role.

Duration
Approx 4 hours
Topic
Refresher Training
Delivery
Self-paced eLearning
HSR-Stage-1-3-Refresher-Pre-recorded-Webinar.webp

At a glance

Course details

Duration: Approx. 4 hours

Overview

HSR Stage 1 - 3 Refresher (Pre-recorded Webinar) course overview

Skills and knowledge can fade over time, particularly when they are not used regularly. For Health and Safety Representatives (HSRs), this can impact confidence and effectiveness in carrying out the role. This HSR Stage 1–3 Refresher pre-recorded webinar provides a structured way to revisit key concepts and reinforce core skills.
 
We don't rely on passive, text-heavy content. Instead, this pre-recorded webinar focuses on reinforcing the core areas of the HSR role in a clear and structured way. Participants refresh their understanding of duty holders and their responsibilities, the role and functions of HSRs, risk management processes, incident reporting, and the importance of communication and culture in supporting effective health and safety practices.
 
IMPAC’s focus is on supporting HSRs to maintain their knowledge and confidence over time, rather than just completing a refresher requirement. Participants finish the course with the confidence to continue contributing to effective worker participation and health and safety practices in their workplaces, supported by access to the latest HSR Stage 1–3 IMPAC pocket guides.

Curriculum

What you'll cover

This course is designed for:
  • Health and Safety Representatives who have already completed IMPAC’s HSR Stage 1, 2 and 3 training.
  • HSRs who want to refresh their understanding of duty holders, HSR functions, risk management, incident reporting, and workplace communication.
  • Organisations that want existing HSRs to revisit the core concepts behind effective worker participation and workplace health and safety conversations.

Our approach

+IMPAC's HSR Stage 1 - 3 Refresher (Pre-recorded Webinar) training approach

This refresher is delivered as a focused online learning experience that helps previous HSR learners reconnect with the parts of the role that matter in practice. Instead of relying on long, text-heavy explanations, the course uses clear teaching, worked examples, and knowledge checks to bring the key concepts back into view.
 
Learners revisit how HSR duties sit within the Health and Safety at Work Act 2015, what effective worker participation looks like, and how risk management and incident reporting link back to everyday decisions at work. The emphasis is on helping people recognise where things commonly slip, ask better questions, and step back into workplace conversations with more confidence.
 
A post-webinar quiz and supporting pocket guides reinforce the learning, so participants leave with something practical they can use after the refresher rather than simply ticking off completion.

Format

Course format and duration

This course takes approximately 4 hours to complete and is available as a pre-recorded webinar.

Enrol now

Self-paced eLearning – Book now

eLearning

Complete online at your own pace.

$395.00 excl. GST

Want to discuss running HSR Stage 1 - 3 Refresher (Pre-recorded Webinar) at your organisation?

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FAQ

Frequently asked questions

This course is for HSRs who have already completed IMPAC’s HSR Stage 1, 2, and 3 training and want to refresh their knowledge. It is intended for those continuing in the HSR role who want to revisit responsibilities, HSR functions, risk management, incident reporting, and communication. It is not suitable for learners who have not previously completed HSR training.

HSR refresher training helps representatives maintain confidence and capability in carrying out their role effectively in the workplace. While refresher training is not specifically prescribed by law, keeping knowledge current is important where workplace systems, risks, or worker participation processes continue to evolve.

Yes, learners should already have completed HSR Stage 1, 2, and 3 training before starting this refresher.

This refresher is delivered online as a pre-recorded webinar through IMPAC’s LMS, allowing learners to complete the training at their own pace while revisiting HSR responsibilities and workplace health and safety practices.

This refresher pre-recorded webinar takes approximately 4 hours to complete, depending on the learner’s pace. Delivered online through IMPAC’s LMS, learners can complete the training at a time that suits them.

Yes, this course includes a post-webinar quiz to confirm learners understand key Health and Safety Representative concepts covered in the refresher.

To complete the quiz for this course, you'll need a government-issued photo ID and a working camera on your device. This course uses Asgard, a biometric identity verification tool built into IMPAC's learning system, which checks your ID against your face to confirm it's really you sitting the assessment. Because pre-recorded webinars can be watched anytime and from anywhere, this step helps ensure the certificate reflects who actually completed the training. Asgard discards your ID immediately after verification — it isn't stored in any system.

No, this refresher does not award new NZQA unit standards. It is designed to refresh and reinforce existing HSR knowledge and workplace application for learners who have already completed HSR training. Learners needing unit standards should complete the relevant full HSR training.

The refresher revisits the core parts of the HSR role, including duty holder responsibilities, HSR functions, risk management, incident reporting, and workplace communication. It focuses on reconnecting these concepts to practical workplace situations and helping learners apply them more confidently in their role.

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

You can access IMPAC’s LMS by clicking here.

You can reset your username and password by clicking here and entering your email address.

The HSR Stage 1 - 3 Refresher pre-recorded webinar is $395 + GST per person.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Health & Safety Representative Training category.
 

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