ICAM Investigation Techniques

This course helps learners understand and apply the ICAM (Incident Cause Analysis Method) root cause investigation methodology.

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Duration: 2 days
Topic: Risk & Incident Management
Next session: 24 Jun 2026 · 27 dates

At a glance

Course details

Duration: 2 days

ICAM investigators are an asset for any organisation wanting to maximise learning from adverse events. This course equips learners with best practices for incident investigations using the ICAM methodology. Learners develop practical skills to identify root causes, avoid recurrence, and build organisational resilience.

Overview

ICAM Investigation Techniques course overview

Investigations that conclude with “operator error” or “re-train the worker” can overlook the underlying causes of an incident and do little to prevent it from happening again. This two-day ICAM Investigation Techniques course is designed for those responsible for conducting incident investigations and who need practical skills to carry out effective, structured investigations.

We don’t rely on textbook delivery or death by PowerPoint. Instead, our experienced trainers guide learners through the ICAM methodology using scenarios to apply learning. Participants develop the skills to investigate incidents, including gathering and organising information, applying the PEEPO framework, reconstructing timelines, and analysing incidents using principles of multiple causation and the Defences Model. The course also focuses on effective interviewing techniques and how bias can influence investigations and decision-making.

IMPAC’s focus is on building practical skills so workers can carry out effective incident investigations. Participants step back into the workplace equipped to identify underlying causes and recommend meaningful corrective actions, not just complete a report.

Curriculum

What you'll cover

This course is designed for:

Workers in safety, operational, maintenance, and supervisory roles who take part in workplace investigations.
Supervisors and managers who need a more structured way to investigate incidents and near misses.
Health and safety practitioners building capability in ICAM-based investigation and root cause analysis.
People moving beyond basic incident reporting and into more complex investigations, recommendations, and corrective actions.

Our approach

+IMPAC's ICAM Investigation Techniques training approach

This course is run as a trainer-led programme built around realistic incident scenarios, not abstract theory. Learners work through how an investigation unfolds in practice: deciding what information matters, separating fact from assumption, organising evidence, and testing what the incident is really telling them.

Across the two days, participants apply the ICAM method to activities such as timeline reconstruction, information classification, interviewing, and analysing underlying causes using multiple-causation thinking and the Defences Model. The aim is to help people leave with a process they can use back at work — one that supports better conversations, better recommendations, and investigations that lead to genuine learning rather than a quick blame-based conclusion.

Format

Course format and duration

This course is delivered over two days.

Training is available in person nationwide or live online via Zoom, with options for public courses or in-house delivery.

Upcoming sessions

Public courses – Book now

24 - 26 Jun 2026

3 days, 8:00 pm – 4:00 am

Christchurch – Hornby Club

Hornby Club
17 Carmen Road
Christchurch

$1,195.00 excl. GST

28 - 30 Jun 2026

3 days, 9:00 pm – 4:00 am

Online via Zoom (with IMPAC Trainer)

$1,145.00 excl. GST

1 - 3 Jul 2026

3 days, 8:00 pm – 4:00 am

Christchurch – Hornby Club

Hornby Club
17 Carmen Road
Christchurch

$1,195.00 excl. GST

5 - 7 Jul 2026

3 days, 8:00 pm – 4:00 am

Auckland – IMPAC Auckland Training Centre - Penrose

IMPAC Auckland Training Centre - Penrose
1 Rockridge Avenue
Auckland

$1,195.00 excl. GST

15 - 17 Jul 2026

3 days, 8:00 pm – 4:00 am

Wellington – IMPAC Wellington Training Centre

IMPAC Wellington Training Centre
Level 11, Legal House, 101 Lambton Quay
Wellington

$1,195.00 excl. GST

22 - 24 Jul 2026

3 days, 9:00 pm – 4:00 am

Online via Zoom (with IMPAC Trainer)

$1,145.00 excl. GST

5 - 7 Aug 2026

3 days, 8:00 pm – 4:00 am

Hamilton – IMPAC Hamilton Training Centre

IMPAC Hamilton Training Centre
7 Northway Street
Hamilton

$1,195.00 excl. GST

5 - 7 Aug 2026

3 days, 8:00 pm – 4:00 am

Christchurch – Hornby Club

Hornby Club
17 Carmen Road
Christchurch

$1,195.00 excl. GST

Want to discuss running this course at your organisation?

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Further study options

If you’re continuing your learning journey in health and safety, you can progress to the NEBOSH International General Certificate in Occupational Health and Safety. This globally recognised qualification provides a strong foundation in health and safety management and is relevant across a wide range of industries.

This course builds on your existing knowledge and supports the development of practical skills in risk management, workplace safety systems, and international best practice, while remaining applicable within the New Zealand context. View NEBOSH International General Certificate course details and enrol.

The NEBOSH International General Certificate is awarded by the National Examination Board in Occupational Safety and Health (NEBOSH), an internationally recognised awarding body for health, safety, and environmental qualifications.

What's next

Next steps

To get started, you can book now.

To explore more courses in this area, see the Risk & Incident Management category.

This course is a strong fit for organisations that want better investigation quality, clearer corrective actions, and more consistent learning after incidents. It can also sit alongside Bow Tie Methodology for stronger risk understanding and control effectiveness, or NEBOSH International General Certificate in Occupational Health & Safety for broader health and safety management development.

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