ICAM Awareness
If you’re not involved in an investigation, but still need a clear understanding of the ICAM process, this ICAM Awareness course will provide knowledge on obligations for securing the scene, providing evidence as required, and understanding corrective actions.
- Duration
- 1 day
- Topic
- Risk & Incident Management
At a glance
Course details
Duration: 1 day
Overview
ICAM Awareness course overview
Curriculum
What you'll cover
- Line managers who need a clear understanding of how the ICAM process works.
- Supervisors who may be among the first members of management to respond to an incident scene.
- People expected to help secure a scene, preserve information, or provide evidence during an investigation.
- Anyone needing practical awareness of their role in supporting an ICAM investigation.
Our approach
+IMPAC's ICAM Awareness training approach
This ICAM training is delivered as a practical introduction to how incident investigation works in real workplaces. The course works step by step through the investigation process, from first response through to report sign-off, with a clear focus on what managers and supervisors need to notice, protect, and communicate when an incident occurs.
Rather than treating ICAM as theory-only content, the training uses guided discussion, workplace examples, and scenario-based learning to show how evidence is gathered, how multiple causes are identified, and how organisational and human factors shape outcomes. The emphasis stays on helping participants understand where early decisions and actions influence the quality of an investigation and where common mistakes can undermine the process.
Format
Course format and duration
Upcoming sessions
Public courses – Book now
There are no public sessions scheduled at this time. Please contact us to arrange in-house training or to be notified when new dates are available.
Want to discuss running ICAM Awareness at your organisation?
Enquire nowFAQ
Frequently asked questions
This course is suited to line managers, supervisors, and anyone likely to be first from the management team at an incident scene. It is also relevant for people needing to understand how ICAM investigations work, what information needs protecting, and how corrective actions are supported. It is not limited to people leading investigations themselves.
ICAM Awareness training helps managers, supervisors, and workplace leaders understand what effective incident response and investigation processes look like in practice. While it is not specifically prescribed under New Zealand law, training supports stronger incident management, evidence handling, and follow-up processes where organisations use ICAM investigation methods.
No, prior incident investigation experience is not required. Some general knowledge of incident investigation is helpful, but this course is designed as an awareness-level introduction rather than full investigator training.
This course is delivered in-house and is available nationwide. This allows organisations to train managers, supervisors, and teams within their own workplace context using examples and scenarios relevant to their operations.
The course runs for 1 day, allowing learners to build a practical understanding of the ICAM process, incident causation, and the principles used in workplace investigations.
The course covers the incident investigation process from initial response through to report sign-off. Learners are introduced to ICAM principles, multiple causation, root cause analysis, and the role organisational and human factors play in incident investigations. The focus is on building enough understanding to support investigations appropriately within the workplace.
Yes, this course is available for in-house delivery nationwide. In-house training can help organisations build a more consistent approach to early incident response, incident reporting, and ICAM investigation processes across managers and supervisors.
In-house: $4350 + GST for up to 12 persons, with additional persons charged at $349 + GST each (maximum of 16).
What's next
Next steps
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