Injury Management
This course helps learners develop an understanding of injury management principles to underpin effective policies, procedures, and resourcing.
- Duration
- 1 day
- Topic
- Foundation
- Next session
- 28 Oct 2026 · 3 dates
At a glance
Course details
Duration: 1 day
Unit Standard:
| Unit # | Name | Level | Credits |
|---|---|---|---|
| 18411 | Explain organisational injury management procedures | 4 | 6 |
Overview
Injury Management course overview
Curriculum
What you'll cover
This course is designed for:
- Supervisors and managers who need to respond well when a worker is injured.
- Staff involved in claims handling, injury management, or return-to-work coordination.
- Health and safety personnel who support workplace rehabilitation processes.
- Employers in the ACC Partnership Programme or Workplace Safety Management Practices who want stronger injury management capability and clearer audit-ready processes.
Our approach
+IMPAC's Injury Management training approach
Format
Course format and duration
Upcoming sessions
Public courses – Book now
Want to discuss running Injury Management at your organisation?
Enquire nowFAQ
Frequently asked questions
This course is best suited to supervisors, managers, claims staff, and others involved in workplace injury management. It is especially useful for people who need to support injured workers, understand employer responsibilities, and help put structured rehabilitation and return-to-work plans into practice.
Injury management training is most relevant for people responsible for supporting workplace injury management, rehabilitation, and return-to-work processes. While it is not a mandatory course for every worker, organisations still need effective systems for managing injuries, supporting recovery, and working with ACC and workers throughout the process.
Learners need written and spoken English equivalent to NCEA Level 1 (Year 11) or an IELTS score of 5.5 or higher. If a learner may need additional support, please contact our team before enrolment to discuss available support options.
Yes. This course is available live online via Zoom, as a public course, and through in-house delivery. This gives organisations flexibility depending on whether they need individual enrolments or workplace-based training for teams.
The course runs for 1 day, covering injury management principles, ACC processes, and practical approaches to supporting workers through recovery and return to work.
Yes, this course includes one assessment for NZQA Unit Standard 18411, covering injury management responsibilities and return-to-work processes.
This course covers NZQA Unit Standard 18411, which relates to workplace injury management processes.
Learners will be able to manage workplace injuries and support return to work in a more structured and informed way. This includes understanding early intervention, the ACC claim process, rehabilitation planning, and the responsibilities involved in supporting recovery at work.
Yes, this course can be delivered in-house either face-to-face or online. In-house training can help organisations develop more consistent approaches to injury management, return-to-work planning, and workplace communication.
Please bring a driver’s licence or another form of photo identification to training.
If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.
You can access IMPAC’s LMS by clicking here.
You can reset your username and password by clicking here and entering your email address.
Pricing depends on the delivery method.
In-house: $3950 + GST for up to 12 persons, with additional persons charged at $255 + GST each (maximum of 16).
Public (online): $395 + GST per person.
Continue learning
Further study options
If you’re continuing your learning journey in health and safety, this course can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).
This course is a elective module within the programme, allowing you to build on your existing training while working towards a recognised qualification over time. Browse all Foundation training courses.
This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.
What's next
Next steps
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