Question 1

Who should attend this seminar?

Accepted Answer

This seminar is intended for workers and supervisors involved in tasks where people need to access, work in, or move through elevated areas. It also suits health and safety staff, managers, compliance officers, facility maintenance teams, and others needing a practical understanding of common height risks. If people in your workplace rely on ladders, scaffolds, harnesses, or similar systems, this seminar provides useful baseline awareness.

Question 2

Is working at height training mandatory?

Accepted Answer

Working at height training may be required where workers are exposed to fall risks and need the knowledge and instruction to carry out the work safely. PCBUs must ensure workers are appropriately trained, supervised, and equipped for the work they perform. The exact training needed depends on the task, the environment, the equipment being used, and the level of risk involved.

Question 3

How long is the seminar?

Accepted Answer

The seminar runs for 2 hours, covering key working at heights hazards, controls, and equipment considerations in a focused format.

Question 4

What does the course cover?

Accepted Answer

The course covers height hazard identification, common height safety equipment, safe access and egress practices, and emergency response awareness. That includes practical guidance on ladders, scaffolds, harnesses, lanyards, anchors, maintaining three points of contact, and avoiding unsafe positioning such as overreaching. The aim is to help learners recognise risk earlier and apply safer work practices on the job.

Question 5

Does this training replace rescue planning, supervision, or site controls?

Accepted Answer

No, training does not replace the need for proper planning, supervision, equipment checks, and site-specific controls. Workers still need the right systems in place for the job, including clear rescue and emergency arrangements where those are required. This course supports safer decision-making, but it is only one part of managing work at height well.

Question 6

How often should workers complete refresher training?

Accepted Answer

IMPAC recommends refresher training at least every two years to help workers maintain safe working practices, hazard awareness, and confidence working at height. Refresher training may also be needed where workplace risks, equipment, procedures, or site conditions change, or following incidents or near misses.

Question 7

Can this seminar be delivered in-house?

Accepted Answer

Yes, this seminar is available for in-house delivery nationwide. In-house delivery can help organisations train teams together within the context of their normal work environment and workplace procedures.

Question 8

What is the cost of this seminar?

Accepted Answer

In-house: $2000 + GST for up to 14 persons.

Working at Heights Seminar

Course details