ICAM Investigation Techniques Refresher (Pre-recorded Webinar)

This pre-recorded refresher webinar provides learners with a refreshed understanding of the ICAM (Incident Cause Analysis Method) root cause investigation methodology.

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Duration
Approx. 2 - 4 hours
Topic
Risk & Incident Management
Delivery
Self-paced eLearning
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At a glance

Course details

Duration: Approx 2 - 4 hours

This pre-recorded refresher webinar revisits key concepts of the ICAM root cause investigation methodology. The webinar reinforces the Defences Model, walks through the investigation process, and shares practical tips to enhance the quality and effectiveness of incident investigations.

Overview

ICAM Investigation Techniques Refresher (Pre-recorded Webinar) course overview

Over time, investigation skills can fade, particularly when the ICAM methodology is not applied regularly. Under pressure, it becomes easier to rely on familiar approaches and document generic outcomes, reducing the quality of analysis and the effectiveness of recommendations. This pre-recorded ICAM Investigation Techniques Refresher webinar is designed for those who have previously completed ICAM training and need to reinforce their understanding and maintain consistency in how investigations are carried out.
 
Refreshing investigation skills isn’t about revisiting theory. This pre-recorded webinar focuses on reinforcing key elements of the ICAM methodology in a practical and accessible way. It revisits the investigation process, refreshes understanding of the Defences Model, and explores practical techniques to support effective information gathering, analysis, and decision-making.
 
IMPAC’s focus is on reinforcing practical capability so individuals can maintain a consistent and effective approach to incident investigations. Participants step back into the workplace equipped to apply the ICAM methodology with greater confidence, consistency, and clarity.

Curriculum

What you'll cover

This course is designed for:
  • Learners who have previously completed ICAM Investigation Techniques training and want to refresh their understanding of the ICAM method and investigation process.

Our approach

+IMPAC's ICAM Investigation Techniques Refresher (Pre-recorded Webinar) training approach

IMPAC delivers this ICAM Investigation Techniques Refresher pre-recorded webinar as a structured refresher for people who already know the basics and need to bring the method back to the front of mind. The webinar revisits the key parts of the ICAM Investigation Process, including how the Defences Model is applied and where investigations commonly lose quality under time pressure.

The course uses clear explanations, workplace examples, and guided walkthroughs to revisit practical investigation techniques and reconnect the ICAM method to day-to-day workplace investigations. The focus stays on how information is gathered, how contributing factors are considered, and how a consistent investigation process supports more effective corrective actions.

Format

Course format and duration

This course takes approximately 2–4 hours to complete and is available as a pre-recorded webinar.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Risk & Incident Management category.
 

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