ICAM Investigation Techniques Refresher (Pre-recorded Webinar)
This pre-recorded refresher webinar provides learners with a refreshed understanding of the ICAM (Incident Cause Analysis Method) root cause investigation methodology.
- Duration
- Approx. 2 - 4 hours
- Topic
- Risk & Incident Management
- Delivery
- Self-paced eLearning
At a glance
Course details
Duration: Approx 2 - 4 hours
Overview
ICAM Investigation Techniques Refresher (Pre-recorded Webinar) course overview
Curriculum
What you'll cover
- Learners who have previously completed ICAM Investigation Techniques training and want to refresh their understanding of the ICAM method and investigation process.
Our approach
+IMPAC's ICAM Investigation Techniques Refresher (Pre-recorded Webinar) training approach
IMPAC delivers this ICAM Investigation Techniques Refresher pre-recorded webinar as a structured refresher for people who already know the basics and need to bring the method back to the front of mind. The webinar revisits the key parts of the ICAM Investigation Process, including how the Defences Model is applied and where investigations commonly lose quality under time pressure.
The course uses clear explanations, workplace examples, and guided walkthroughs to revisit practical investigation techniques and reconnect the ICAM method to day-to-day workplace investigations. The focus stays on how information is gathered, how contributing factors are considered, and how a consistent investigation process supports more effective corrective actions.
Format
Course format and duration
This course takes approximately 2–4 hours to complete and is available as a pre-recorded webinar.
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Self-paced eLearning – Book now
eLearning
Complete online at your own pace.
$495.00 excl. GST
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Frequently asked questions
No. This refresher is for people who have already completed ICAM Investigation Techniques training. It works best as a knowledge reset for learners needing to revisit the method, the Defences Model, and key investigation steps before applying them again in the workplace.
ICAM refresher training helps experienced investigators rebuild confidence and consistency when they have not applied the methodology for some time. In practice, refresher training can improve information gathering, strengthen root cause analysis, and reduce the risk of investigations drifting toward generic findings or weak corrective actions.
ICAM refresher training helps organisations maintain investigation capability and keep investigation processes consistent over time. While there is no fixed legal refresher requirement, refresher training is commonly used where organisations rely on ICAM methodology as part of their incident investigation process.
Yes, learners should already have completed ICAM investigation training before starting this refresher.
This refresher is delivered online as a self-paced pre-recorded webinar through IMPAC’s LMS. Learners can revisit ICAM investigation principles, incident analysis, and contributing factor identification at their own pace.
The refresher pre-recorded webinar takes approximately 2 to 4 hours to complete, depending on the learner’s pace. Delivered online through IMPAC’s LMS, learners can complete the training at a time that suits them while refreshing core ICAM investigation principles and processes.
Yes, this course includes one post-webinar quiz to confirm learners understand the key ICAM investigation concepts covered in the refresher.
To complete the quiz for this course, you'll need a government-issued photo ID and a working camera on your device. This course uses Asgard, a biometric identity verification tool built into IMPAC's learning system, which checks your ID against your face to confirm it's really you sitting the assessment. Because pre-recorded webinars can be watched anytime and from anywhere, this step helps ensure the certificate reflects who actually completed the training. Asgard discards your ID immediately after verification — it isn't stored in any system.
If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.
You can access IMPAC’s LMS by clicking here.
You can reset your username and password by clicking here and entering your email address.
The ICAM Investigation Techniques Refresher pre-recorded webinar is $495 + GST per person.
What's next
Next steps
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