Contractor Management

This course equips emerging leaders with the knowledge and confidence to lead their teams in working effectively with other organisations.

Duration
1 day
Topic
Contractor Management, Auditing, ISO
Contractor-Management.webp

At a glance

Course details

Duration: 1 day
Unit Standard:

Unit #   Name Level 
Credits  
17595 Explain health and safety management requirements for contractors working on site  4 8

Overview

Contractor Management course overview

Managing contractors requires more than signing a piece of paper and assuming everything will be taken care of. Without a clear understanding of responsibilities and how organisations work together, risks may not be effectively managed. This one-day course provides a practical introduction to contractor management, including how the Health and Safety at Work Act 2015 (HSWA) applies when engaging and working with contractors and other PCBUs.

We don't do ‘death by PowerPoint’ or dry compliance lectures. Instead, our industry-experienced trainers get learners stuck in, using examples and scenario-based group work that reflect the reality of New Zealand workplaces. Participants build genuine capability in contractor management, from understanding PCBU relationships and defining responsibilities through to applying contractor management processes that support safe and effective work.

IMPAC’s focus is on building constructive problem-solvers who add genuine value to your operations, rather than just ticking a compliance box. Participants leave with a clear understanding of their shared obligations and the competent confidence to align external contractors with your internal safety standards. Your team steps back into the business ready to manage shared risks and support a coordinated approach to health and safety on site.

Curriculum

What you'll cover

This course is designed for:

  • Contract and contractor managers.
  • Project managers.
  • Procurement managers.
  • Facilities managers.
  • Engineering managers.
  • Health and safety managers.
  • Health and safety co-ordinators.
  • Quantity surveyors.
  • Supervisors and operational leaders who select, engage, or oversee contractors on site.
  • People who need to coordinate work safely when multiple PCBUs are involved.

Our approach

+IMPAC's Contractor Management training approach

This course is built around the decisions people actually need to make when contractors come on site, work alongside internal teams, or operate across shared risks. Trainers use guided discussion, practical examples, and scenario-based exercises to help learners work through contractor scoping, clarify responsibilities between PCBUs, and spot where coordination can break down.
 
Rather than staying at the level of theory, the course helps learners apply a workable contractor management process from engagement through to implementation, review, and improvement. That means participants leave with a clearer way to assess contractor capability, define expectations, and support safer day-to-day working relationships across the job.

Format

Course format and duration

This course is delivered over one day.

Training is available in person or live online via Zoom for in-house delivery, and is offered publicly as part of the two-day course Working with Multiple PCBUs: Contractor Management, delivered face-to-face in Auckland and Christchurch

Upcoming sessions

Public courses – Book now

There are no public sessions scheduled at this time. Please contact us to arrange in-house training or to be notified when new dates are available.

Want to discuss running Contractor Management at your organisation?

Enquire now

FAQ

Frequently asked questions

This course is suited to people who select, engage, manage, or coordinate contractors in their organisation. This includes contractor managers, project managers, procurement teams, facilities managers, engineering managers, health and safety professionals, and quantity surveyors. It is particularly useful where multiple PCBUs are working together and responsibilities need to be clearly defined.

Organisations engaging contractors need people who understand how contractor risks, overlapping duties, and work coordination should be managed in practice. While contractor management training is not prescribed as a mandatory course, it is commonly used where organisations need stronger contractor oversight, site coordination, and contractor management capability.

Learners need written and spoken English equivalent to NCEA Level 1 (Year 11) or an IELTS score of 5.5 or higher. If a learner may need additional support, please contact our team before enrolment to discuss available support options.

The course runs for 1 day, allowing learners to work through contractor management responsibilities, overlapping PCBU duties, and the practical steps involved in coordinating work safely between organisations.

Yes, this course includes one assessment covering contractor management responsibilities, contractor monitoring, and workplace health and safety requirements.

Yes. This course covers NZQA Unit Standard 17595, which relates to contractor health and safety management in the workplace.

Learners build practical capability in managing contractor relationships, clarifying PCBU responsibilities, and applying contractor management processes that support safe operational work. The course focuses on how work is scoped, coordinated, reviewed, and improved when more than one organisation is involved. Learners who successfully complete the assessment are awarded NZQA Unit Standard 17595.

Yes, this course is available for both public and in-house delivery. In-house training can help organisations build a more consistent contractor management approach across teams, sites, and operational interfaces.

Please bring a driver’s licence or another form of photo identification to training.

In-house: $5750 + GST for up to 12 persons, with additional persons charged at $395 + GST each (maximum of 16).

Continue learning

Further study options

If you’re continuing your learning journey in health and safety, this course can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).

This course is a elective module within the programme, allowing you to build on your existing training while working towards a recognised qualification over time.  Browse all Contractor Management, Auditing, ISO training courses.

This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Contractor Management, Auditing, ISO category.
 
This course is a strong fit for organisations that want a clearer, more consistent approach to contractor engagement across projects, maintenance, and operational work. It also sits well alongside Working with Multiple PCBUs: Contractor Management, Job Safety Analysis, and Permit Issuer.

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