
HSR Stage 3: Workplace H&S Culture and Communication
This course equips learners to understand and communicate effectively about, workplace health and safety culture and practices.
- Duration
- 2 days
- Topic
- Health & Safety Representative
- Next session
- 8 Oct 2026 · 22 dates

At a glance
Course details
Duration: 2 days
Unit Standard:
| Unit # | Name | Level | Credits |
|---|---|---|---|
| 30266 | Demonstrate knowledge of workplace health and safety culture and practices | 3 | 6 |
Overview
HSR Stage 3 course overview
Curriculum
What you'll cover
- Health and safety representatives who want to strengthen how they influence day-to-day safety culture.
- Supervisors, team leaders, and frontline managers who communicate health and safety expectations and support worker participation.
- Organisations wanting a more practical and consistent approach to speaking up, raising concerns, and improving safety culture across teams.
Our approach
+IMPAC's HSR Stage 3 training approach
HSR Stage 3: Workplace Health and Safety Culture and Communication is delivered as a practical, discussion-led course that helps learners test ideas against the kinds of conversations they deal with at work. Facilitators use practical examples, guided discussion, and structured activities rather than relying on slides alone, keeping the focus on how culture, communication, and worker participation show up in everyday situations.
Learners work through communication breakdowns, reporting situations, participation challenges, and the factors that influence whether concerns are raised early or ignored. The course also introduces structured communication tools such as DESC and GROW through guided activities that help participants practise choosing the right message, method, and audience in difficult workplace conversations.
Format
Course format and duration
Upcoming sessions
Public courses – Book now
Want to discuss running HSR Stage 3: Workplace H&S Culture and Communication at your organisation?
Enquire nowFAQ
Frequently asked questions
This course is suited to health and safety representatives, supervisors, team leaders, frontline managers, and others who help shape how health and safety is discussed and acted on at work. It is also useful for engineers, project managers, contract managers, designers, and others needing to communicate clearly about risk, worker participation, and workplace expectations.
HSR Stage 3 training helps representatives and workplace leaders strengthen communication, engagement, and workplace health and safety culture capability. While not every workplace requires this level of training, it is often valuable where HSRs play an active role in influencing worker participation, safety leadership, and organisational health and safety culture.
Learners need written and spoken English equivalent to NCEA Level 1 (Year 11) or an IELTS score of 5.5 or higher. If a learner may need additional support, please contact our team before enrolment to discuss available support options.
This course is available face-to-face and live online via Zoom, giving organisations flexibility when delivering training focused on workplace health and safety culture and communication.
The course runs for 2 days. That time is used to work through workplace health and safety culture, communication methods, reporting requirements, and practical communication exercises linked to real workplace situations.
Yes, this course includes one assessment to confirm learners understand the communication and workplace health and safety culture concepts covered in the course.
This course covers NZQA Unit Standard 30266, which relates to workplace health and safety culture, communication, reporting, and promoting healthy and safe work practices.
Yes, this course can be delivered in-house either face-to-face or online. In-house training can help organisations strengthen communication, consultation, and workplace health and safety culture across teams.
Please bring a driver’s licence or another form of photo identification to training.
For public face-to-face courses, morning tea and lunch are provided. If you have specific dietary requirements such as allergies, vegan, or gluten-free needs, please contact IMPAC at training@impac.co.nz at least two working days before training. Please note that dietary preferences cannot be accommodated.
If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.
You can access IMPAC’s LMS by clicking here.
You can reset your username and password by clicking here and entering your email address.
Pricing depends on the delivery method.
In-house: $5450 + GST for up to 12 persons, with additional persons charged at $349 + GST each (maximum of 16).
Public (face-to-face): $645 + GST per person.
Public (online): $595 + GST per person.
Continue learning
Further study options
If you’re continuing your learning journey in health and safety, this course can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).
This course is a compulsory module within the programme, allowing you to build on your existing training while working towards a recognised qualification over time. Browse all Health & Safety Representative training courses.
This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.
What's next
Next steps
More courses
You might also like
Refresher courseHSR Stage 1 - 3 Refresher (Pre-recorded Webinar)
This course updates and refreshes the essential knowledge and skills Health and Safety Representatives (HSRs) need for their role.

Mental Health First Aid Aotearoa
Becoming a trained Mental Health First Aider equips learners with the skills to effectively support someone experiencing a mental health problem or crisis.

Workplace Wellbeing
This course provides balanced and informative training for learners who have direct influence or involvement in their organisation’s Workplace Wellbeing initiatives.