Incident Reporting and Investigation
This course helps learners understand how incidents occur, how causes should be identified, and how to investigate and write an incident report.
- Duration
- 1 day
- Topic
- Risk & Incident Management
At a glance
Course details
Duration: 1 day
Unit Standard:
| Unit # | Name | Level | Credits |
|---|---|---|---|
| 17601 | Produce an occupational health and safety incident investigation | 4 | 6 |
Overview
Incident Reporting and Investigation course overview
Curriculum
What you'll cover
- Workers who need to report incidents clearly and support workplace investigation activities.
- Supervisors and team leaders responsible for gathering information, identifying contributing factors, and helping prevent repeat events.
- People in safety, operational, maintenance, supervisory, and health and safety roles who need a practical understanding of incident reporting and investigation processes.
Our approach
+IMPAC's Incident Reporting and Investigation training approach
We teach this course through facilitated discussion and scenario-based activity that mirror the kinds of incidents people deal with in day-to-day operations. Learners work through how events unfold, what information needs to be captured early, and how gaps in reporting can affect both the investigation and the quality of the final report.
The course focuses on helping learners understand how multiple causation, root cause thinking, and The Defences Model apply during workplace investigations. Participants work through contributing factors, reporting decisions, and evidence gathering in a way that keeps the learning connected to real operational situations and the practical demands of incident investigation.
Format
Course format and duration
Upcoming sessions
Public courses – Book now
There are no public sessions scheduled at this time. Please contact us to arrange in-house training or to be notified when new dates are available.
Want to discuss running Incident Reporting and Investigation at your organisation?
Enquire nowFAQ
Frequently asked questions
This training suits workers, supervisors, managers, and people in safety, operational, maintenance, and health and safety roles who may need to report or support incident investigations. It is especially useful where people need to understand reporting duties, gather facts properly, and contribute to investigation findings that lead to practical improvements.
Organisations need reliable incident reporting and investigation processes so events can be understood properly and lessons can be applied before similar incidents happen again. While there is no requirement for every worker to hold a formal investigation qualification, training helps workers, supervisors, and managers understand how incidents should be reported, investigated, and reviewed in practice.
No previous incident investigation experience is required. Learners do need written and spoken English equivalent to NCEA Level 1 (Year 11) or an IELTS score of 5.5 or higher because the course involves reporting requirements, workplace scenarios, and written investigation activities.
This course is currently delivered in-house, allowing organisations to train teams within their own workplace context. Public training covering related topics is available through HSR Stage 2: Risk Assessment and Incident Investigation.
The course runs for 1 day, allowing learners to work through incident reporting requirements, investigation methods, causal analysis, and practical incident reporting activities.
Yes, this course includes one assessment to confirm learners can apply workplace incident investigation and reporting processes appropriately.
This course covers NZQA Unit Standard 17601, which relates to workplace incident reporting and investigation processes.
Yes, this course is available for in-house delivery nationwide, either online or face-to-face. In-house training can help teams build consistent approaches to incident reporting, investigation, and workplace corrective actions.
Please bring a driver’s licence or another form of photo identification to training.
In-house: $3950 + GST for up to 12 persons, with additional persons charged at $255 + GST each (maximum of 16).
Continue learning
Further study options
If you’re continuing your learning journey in health and safety, this course can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).
This course is a compulsory module within the programme, allowing you to build on your existing training while working towards a recognised qualification over time. Browse all Risk & Incident Management training courses.
This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.
What's next
Next steps
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