Incident Reporting and Investigation

This course helps learners understand how incidents occur, how causes should be identified, and how to investigate and write an incident report.

Book NowDownload FlyerContact us
Duration
1 day
Topic
Risk & Incident Management
Incident-Reporting-and-Investigation.webp

At a glance

Course details

Duration: 1 day
Unit Standard:

Unit #   Name Level 
Credits  
17601 Produce an occupational health and safety incident investigation  4 6

Overview

Incident Reporting and Investigation course overview

Treating an incident investigation as a way to assign blame, rather than understanding the underlying causes, does little to prevent it from happening again. This one-day Incident Reporting and Investigation course provides a practical introduction to understanding incidents, identifying contributing factors, and supporting effective investigation processes in line with the Health and Safety at Work Act 2015 (HSWA).
 
We don't do ‘death by PowerPoint’ or overly theoretical training. Instead, our industry-experienced trainers get learners stuck in, using examples and scenario-based group work that reflect the reality of New Zealand workplaces. Participants build practical skills in reporting and investigating incidents, understanding barriers to reporting, and applying structured approaches such as multiple causation and The Defences Model to identify underlying causes.
 
IMPAC’s focus is on building practical capability that adds genuine value to your operations, rather than just ticking a compliance box. Participants leave with a clear understanding of reporting requirements and the confidence to contribute to effective incident investigations and support improved health and safety outcomes in their workplaces.

Curriculum

What you'll cover

This course is designed for:
  • Workers who need to report incidents clearly and support workplace investigation activities.
  • Supervisors and team leaders responsible for gathering information, identifying contributing factors, and helping prevent repeat events.
  • People in safety, operational, maintenance, supervisory, and health and safety roles who need a practical understanding of incident reporting and investigation processes.

Our approach

+IMPAC's Incident Reporting and Investigation training approach

We teach this course through facilitated discussion and scenario-based activity that mirror the kinds of incidents people deal with in day-to-day operations. Learners work through how events unfold, what information needs to be captured early, and how gaps in reporting can affect both the investigation and the quality of the final report.

The course focuses on helping learners understand how multiple causation, root cause thinking, and The Defences Model apply during workplace investigations. Participants work through contributing factors, reporting decisions, and evidence gathering in a way that keeps the learning connected to real operational situations and the practical demands of incident investigation.

Format

Course format and duration

This course is delivered over one day.
 
Training is available in person nationwide or live online via Zoom for in-house delivery, and is offered publicly as part of the HSR Stage 2: Risk Assessment and Incident Investigation course.

Upcoming sessions

Public courses – Book now

There are no public sessions scheduled at this time. Please contact us to arrange in-house training or to be notified when new dates are available.

Want to discuss running Incident Reporting and Investigation at your organisation?

Enquire now

FAQ

Frequently asked questions

Continue learning

Further study options

If you’re continuing your learning journey in health and safety, this course can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).

This course is a compulsory module within the programme, allowing you to build on your existing training while working towards a recognised qualification over time. To learn more and enrol click here.

This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Risk & Incident Management Training category.
 

More courses

You might also like

HSR Stage 2: Risk Assessment and Incident Investigation
Risk & Incident Management

HSR Stage 2: Risk Assessment and Incident Investigation

This course enables learners to understand and conduct risk assessments and basic incident investigations.

From $595.00 excl. GST
ICAM Investigation Techniques
Risk & Incident Management

ICAM Investigation Techniques

This course helps learners understand and apply the ICAM (Incident Cause Analysis Method) root cause investigation methodology.

Contact us for upcoming dates

Bow Tie Methodology
Risk & Incident Management

Bow Tie Methodology

This course explains the principles and concepts of the well-regarded Bow Tie risk management approach to managing critical risks in a business.

From $795.00 excl. GST