Working at Heights Refresher (Pre-recorded Webinar)

This webinar refreshes learners’ knowledge of work-at-heights unit standards to ensure compliance with current legislation and informs them of changes in best practices or equipment.

Duration
Approx. 4 hours
Topic
Working at Heights
Delivery
Self-paced eLearning
Working at Heights Refresher (Pre-recorded Webinar)

At a glance

Course details

Duration: 4 hours
Unit Standards being refreshed:

Unit #   Name Level 
Credits  
15757 Use, install and disestablish temporary proprietary height safety systems when working at height  3 4
17600 Explain safe work practices for working at heights  3 3
23229 Use safety harness system when working at height  3 4
25045 Employ height safety equipment in the workplace  3 4

Overview

Working at Heights Refresher (Pre-recorded Webinar) course overview

Over time, working at height can become routine. Familiarity can lead to shortcuts, reduced attention to detail, and a drop in how controls are applied. This pre-recorded Working at Heights Refresher webinar revisits the knowledge and skills required to safely plan and carry out work at height.
 
We don’t treat refresher training as something to rush through just to renew a certificate. Instead, this webinar focuses on reinforcing the critical elements that can slip over time, including risk assessment, equipment inspection, correct fitting, and the application of controls. It also revisits emergency planning, permit requirements, and legislative responsibilities to ensure learners remain aligned with current best practice and the Health and Safety at Work Act 2015.
 
Participants step back into the workplace with refreshed knowledge and a renewed focus on applying controls correctly, identifying risks, and ensuring work is carried out safely.

Curriculum

What you'll cover

This course is designed for:
  • Workers who regularly carry out tasks at height and need to refresh their knowledge and practical application of controls.
  • Industrial workers, supervisors, and facility maintenance staff involved in day-to-day work at height activities.
  • Safety officers, health and safety personnel, managers, and compliance officers responsible for safe systems of work.
  • Organisations wanting experienced workers to revisit risk assessment, equipment checks, emergency planning, and permit requirements for height-related tasks.

Our approach

+IMPAC's Working at Heights Refresher (Pre-recorded Webinar) training approach

IMPAC’s working at heights refresher pre-recorded webinar is built for people who already know the basics and need to revisit the decisions that matter most when the work becomes routine. The learning moves back through the practical checkpoints that usually drift over time, including how hazards are identified, how controls are chosen and applied, and what needs to be checked before the task starts.

The course uses clear examples to reconnect height safety knowledge with real work. Learners revisit equipment inspection and fitting, permit and documentation expectations, and the steps involved in planning for an emergency if something goes wrong at height. Rather than adding unnecessary theory, the focus stays on safe judgement and consistent application in day-to-day work.

Format

Course format and duration

This course takes approximately 4 hours to complete and is available as a pre-recorded webinar.

Enrol now

Self-paced eLearning – Book now

eLearning

Complete online at your own pace.

$200.00 excl. GST

Want to discuss running Working at Heights Refresher (Pre-recorded Webinar) at your organisation?

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FAQ

Frequently asked questions

This course is best suited to experienced workers and supervisors who already work at height and need to refresh how they apply safe practice. It is also useful for health and safety personnel, compliance staff, and managers wanting workers to revisit the controls and checks that support consistent performance on site.

No. This course is a refresher rather than an introductory working at heights course. Learners should already hold the relevant unit standards and use the course to revisit safe practices, equipment expectations, and decision-making for work at height.

Many workplaces use refresher training to help workers maintain safe working at height practices and keep their knowledge current. While there is no fixed legal refresher requirement, PCBUs still need to ensure workers remain competent and capable of carrying out height work safely. Refresher training is commonly used to support ongoing competency and safe performance at height.

Yes, refresher training can support safer work practices by helping workers maintain current knowledge and awareness around work at height risks and controls. It does not replace task-specific supervision, planning, or site controls, but it does help reinforce safe behaviours and ongoing competency.

Yes. This refresher is delivered online as a pre-recorded webinar through IMPAC’s LMS. Learners can complete the training at their own pace while revisiting planning requirements, controls, equipment checks, and emergency procedures for working at heights.

This refresher pre-recorded webinar takes approximately 4 hours to complete, depending on the learner’s pace. Delivered online through IMPAC’s LMS, learners can complete the training at a time that suits them while refreshing core working at heights knowledge.

Yes, this course includes one assessment to confirm learners still understand practical requirements around risk assessment, controls, emergency planning, documentation, and correct equipment use.

No, NZQA unit standards are not awarded again on completion of this refresher course. It is designed for learners who already hold the relevant working at heights unit standards and need to refresh their safe working at height knowledge and practical skills.

IMPAC recommends completing refresher training at least every two years to help workers maintain safe working practices, equipment awareness, and confidence working at height. Refresher training may also be needed where equipment, procedures, or workplace risks change.

No, NZQA unit standards do not expire from a learner’s Record of Achievement. However, some industries and workplaces may still require refresher training to help workers maintain current knowledge of equipment, site expectations, and safe work practices.

Learners who pass the refresher webinar assessment will receive an updated IMPAC Certificate of Competency covering the unit standards they currently hold.

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

You can access IMPAC’s LMS by clicking here.

You can reset your username and password by clicking here and entering your email address.

The Working at Heights Refresher pre-recorded webinar is $200 + GST per person.

Continue learning

Further study options

If you’re continuing your learning journey in health and safety, the unit standards you already hold can contribute towards IMPAC’s Certificate in Applied Workplace Health and Safety Practices (Level 3), which leads to the New Zealand Certificate in Workplace Health and Safety Practice (Level 3).

This refresher course supports you to revisit and apply that knowledge in practice, helping you maintain capability while continuing to work towards a recognised qualification over time. Browse all Working at Heights training courses.

This programme is approved by the New Zealand Qualifications Authority under section 439 of the Education and Training Act 2020, and Impac Services Limited is accredited to provide it under section 441 of the Education and Training Act.

What's next

Next steps

To get started, you can book now.
 
To explore more courses in this area, see the Working at Heights category.
 
This course also sits well alongside Mobile Elevated Work Platforms, Permit Receiver and Safety Observer.

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