Our office closedown dates and contact phone numbers

IMPAC offices are closed from Thursday 23 December for the Christmas break, and re-open on Monday 10 January 2022.

We have a small (and dedicated) support team on hand for enquiries over this period.


For urgent Risk Manager support:

                Phone: 0800 246 722 and press 1

                Email:    rmsupport@impac.co.nz


For urgent Training enquiries

                Phone: 0800 246 722 and press 2

                                Please leave your name, contact number and a brief message

                Email:    training@impac.co.nz

                One of the Training team will be in touch on Tuesday 4 January.


For urgent PREQUAL enquiries

                Email:    info@prequal.co.nz

                One of the PREQUAL team will be checking  periodically and responding to urgent enquiries as needed.


For anything else, please email ContactUs@impac.co.nz and we’ll be in touch when the office re-opens.

For any critical assistance, please email jane.hooson@impac.co.nz and text her on 021 740 846 to notify. She will be checking emails frequently and will respond as soon as able.