Our office closedown dates and contact phone numbers

IMPAC offices are closed from Wednesday 21 December for the Christmas break, and re-open on Monday 9 January 2023.

We have a small (and dedicated) support team on hand for enquiries over this period.


For urgent Risk Manager support:

                Phone: 0800 246 722 and press 1

                Email:    rmsupport@impac.co.nz


For urgent Training enquiries:

                Phone: 0800 246 722 and press 2

                                Please leave your name, contact number and a brief message

                Email:    training@impac.co.nz

                One of the Training team will be in touch on Tuesday 10 January.


For urgent PREQUAL enquiries:

Phone: 0800 773 782

Email:    info@prequal.co.nz

                One of the PREQUAL team will be checking periodically and responding to urgent enquiries as needed.


For anything else including TalentBank enquiries, please phone 0800 246 722 or email Contactus@impac.co.nz and we will respond as soon as we can!

For any critical assistance, please email gemma.dickie@impac.co.nz and text her on 027 215 6399 to notify. She will be checking emails regularly and will respond as soon as possible.